FAQ

We have been in business as a family and working in the Northern Chicagoland area as well as the Northern and Western Suburbs and North Shore area since 1987.

Zbigniew Sterczynski or “Ziggy” and Filip Pindral are the owners of our firm, however three generations of our family help manage and work full-time in our business.

Our firm was started by Zbigniew Sterczynski and his son-in-law Robert Pindral in 1987. Robert and Zbigniew moved our family here from Poland the year before in order to start their new business here in the States. In Poland Zbigniew worked as a building engineer and also owned his own successful construction company while Robert did mechanical and electrical work. Robert’s technical know-how perfectly complemented Zbigniew’s experience running his own businesses and over the years the two of them as well as the rest of our family worked together to build a now growing and very successful business.

We are licensed and bonded and our entire firm including all of our workers are insured. We are also legally incorporated in the state of Illinois as Delta C. Construction Inc. and registered with Angie’s List, HomeAdvisor, and the Better Business Bureau. Delta C. Tuckpointing and Delta Tuckpointing are the division names we use to refer to this branch our of services.

Of course. We have an entire page full of our references that you can contact and we also have a page that links to other sites which have reviews of our work. We can also provide you with additional references per your request that are closer to your area or more closely related to your kind of project.

Yes and yes. We can help you design your project so that it turns out exactly the way that you want it to and we can also bring you samples from our suppliers. We can also get any other brands and materials you might want to make sure your project turns out the way that you want it to.

You can also check out other parts of our website to see some of our previous projects.

No. Our firm is entirely family-owned and operated and we do not employ salesmen. Ziggy and Filip are the ones who give estimates and meet with our clients. They are friendly and professional and will not only help you figure out what you want to do, but they will also help plan out your entire project with you from start to finish.

Both Ziggy and Filip will be directing the work at your home. Ziggy handles most business matters and Filip works directly with clients and manages the crews on a day-to-day basis so that we stay on task and finish on time. They will always be available to speak or meet with you if you have any concerns.

We always go over every detail of your project in our estimate and before you sign a contract. Our goal is always to make sure that your project is done the way that you want it to and that you are always aware of the costs of our work before we get started. If there are ever any unforeseeable costs or difficulties or if you change your mind about something while we are working we will always notify you of the related changes as well as their costs.

Absolutely not. We understand that these days many people are on a budget but that they also want the highest quality service and materials for their project. Our commitment is to always make sure that you stay within your budget and we will do everything that we can to make sure that you get the most efficient service. We are very flexible in terms of the price ranges that we can work in and we will always do everything that we can to make sure that you get the absolute highest quality work done at a price that you are comfortable with.

Our goal is always to make sure that our clients are 100% satisfied with both our service and workmanship and we always try to give you a price that allows for the highest quality materials and installation while staying as cost-effective as possible. We understand that you want the highest quality job done per your budget so Ziggy and Filip always do whatever they can to get you the best deals and to make sure that your project is done as quickly and efficiently as possible.

If you have any budgetary concerns at all or if you have questions about our pricing Ziggy and Filip will always be available to meet with you and discuss your project. As we stated our goal is to make sure that your project is completed in a manner that you find satisfactory and we always do everything in our power to tailor every aspect of your project (including the price) to your needs and desires.

There are two reasons why you can feel comfortable working with our firm. First of all we have been continually and successfully in business since 1987 and we believe that that is due to our sound business practices which are based on honesty, openness, quality work, and dedicated customer service. We believe that the reason that we have been able to stay operational and profitable for so long is because the values which we base our business on are timeless and they allow us to serve our customers at cost-effective prices.

Secondly, we have a strong vested interest in ensuring that our firm completely fulfills our obligations and meets your expectations. Since our business is entirely family run we value its success and work hard to ensure that it runs the way that it is supposed to. We believe that our reputation as honest, high-quality, and customer-friendly masonry contractors near me is our most highly-prized asset and we are committed to doing everything that we can to maintain that reputation as well as to ensure that all of our clients and references are comfortable recommending us. If you have any doubts at all please always feel free to contact either us or any of our references for more information.

Ziggy and Filip will be in touch with you directly during the entire project. If you ever have any questions or concerns about what is being done on your home they will always be available. Filip is on job sites daily while Ziggy can often be found both in the office and on work sites. They are both available via cell phone or email. Our Office Manager Kathy can also be reached at our office during regular business hours and can help direct your calls or concerns to either Ziggy or Filip as quickly and efficiently as possible.

Our firm has been continually in business since 1987 and the reason that we have been able to operate and grow so successfully is that we have always made serving our clients and honoring our agreements our top priorities. Aside from any unforseen changes we always make sure that we stay within the boundaries of our agreements with our clients.

You can also contact our references and they will verify that we always do everything that we can to make sure our projects are done on time and on budget.

Yes. Despite the fact that we plan everything out with you beforehand we understand that sometimes our clients might want to make changes to their projects before they are completed. If that is the case we are always flexible and do everything that we can to accommodate your changes as quickly and as cost-effectively as possible.

We believe that what make our firm the right firm for your project is our years of high-quality expertise and our flexible, customer-centered attitude. You will find that we will always arrive promptly on time to estimates and appointments and that we always do everything that we can to address all of your questions and concerns before a project gets started. When we are working in your home you will also find that we always arrive on time, keep our work site neat and tidy, and go out of our way to make sure that things in your home stay as normal as possible while we are finishing our work.

Additionally, you will find that our broad expertise will allow us to complete every aspect of your project down to the finest detail. In our many years in business we have encountered just about every type of masonry or concrete project possible and we have all the tools and know-how to get your project done right. We also work very closely with both our clients and craftsmen and we will always be able to help find a project scope that suits your needs and budget.

We believe that what sets us apart from our competitors is that we have been able to find the perfect balance between offering high-quality customer service and experienced workmanship while still being able to finish our projects quickly and at cost-effective prices. Since our business is run entirely by our family we have low administrative costs and we are able to pass those savings on to our customers. 

Furthermore, since our business is run by our family we are able to communicate amongst ourselves and with our clients in a very quick and effective manner. This allows us to both make ourselves available to you when you need us and it also ensures that your project, including any changes or problems, are always dealt with quickly and efficiently.

We believe that this perfect combination of “big-business” expertise and quality coupled with our “small business” efficiency and dedicated customer service makes us the perfect firm for any masonry or concrete project.

Yes. Please see our Special Offer section!

Either email us or call us and we will have someone go out to your home right away to give you a free estimate and to get you started on your project. Contact us today!

We provide these services: Tuckpointing, Masonry Repair, Masonry Restoration, Stone Replacement, Chimney Repair, Masonry Waterproofing, Brick Repair, Parapet Repair. We offer all of these services for residential, commercial, institutional, and industrial buildings. Additional information about our services can be found here: https://deltatuckpointing.com/our-services/

We are located in 1212 Ranch Rd. Lake Forest, Il 60045

Even though repointing and tuckpointing are words often used interchangeably, their results differ aesthetically. Repointing involves only the removal of old mortar joints and replacement with fresh mortar, without the applying contrasting colors in the center. This often results in a wavy appearance in the new mortar joints, instead of attractive illusion provided by tuckpointing.

Although bricks may last up to a century, mortar joints have life spans of only approximately 25 to 30 years. Considered the weakest spots of a brick or stone wall, mortars must be replaced once they begin to show signs of deterioration. If you observe water passing through missing mortar joints, get it checked by a masonry professional in order to to prevent potential moisture damage to the masonry. Your mortar joints might need repair if you can scratch off powdered residue from their surface.

Yes, in many cases we can create it, especially if you can share a clear picture with us to be sure.

Many repairs will take a day or even less and do not require you to be home nor to change your daily schedule. Nevertheless, large jobs will clearly take a bit longer and we will provide a timeline during the estimate process.